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Privacy Policy
Last updated: April 29, 2026
At Prime Construct, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website (primeconstruct.ca). As a Quebec-based company, we are committed to complying with the Act respecting the protection of personal information in the private sector (Law 25) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information we collect
We collect only the information necessary to provide you with high-quality renovation services. This includes:
- Contact Information: Your name, email address, and phone number.
- Project Details: Your residential address (the site of the renovation).
- Digital Information: When you visit our website, we collect technical data such as your IP address, browser type, and usage patterns via cookies and analytics tools (e.g., Google Analytics).
2. Why we collect your data
- We use your information for the following business purposes:
- Estimates & Planning: To provide accurate quotes and schedule site visits.
- Permitting: To apply for required municipal building permits on your behalf.
- Project Execution: To manage timelines, coordinate trades, and complete the renovation work.
- Finance & Warranty: To process payments, manage invoices, and provide after-service warranty support.
3. How we share your information
We do not sell your personal information to third parties. We only share your data with trusted partners when necessary to fulfill our contract with you:
- Subcontractors & Specialists: We share your address and project details with plumbers, electricians, or structural engineers required for your project.
- Government Bodies: We share necessary details with municipalities to secure permits and schedule inspections.
- Service Providers: We use professional software to run our business, including:
- Project management platforms (e.g., Buildertrend)
- Accounting and invoicing software (e.g., QuickBooks)
- Digital analytics tools (e.g., Google Analytics)
4. Data security
We implement appropriate physical, technical, and administrative security measures to protect your personal information from unauthorized access, loss, or theft. This includes restricted access to files, secure digital platforms, and confidentiality obligations for our staff and subcontractors.
5. Data retention
We keep your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and warranty requirements (typically several years following project completion to ensure long-term structural accountability).
6. Your rights
Under Quebec and Canadian law, you have the following rights regarding your data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to update or correct inaccurate information.
- Deletion: You may request that we delete your data (subject to our legal and contractual retention obligations).
- Withdrawal of Consent: You may withdraw your consent for us to use your data for marketing or analytics at any time.
7. Contact our Privacy Officer
If you have questions about this policy or wish to exercise your rights, please contact our designated Privacy Officer:
- Prime Construct (9555-1792 Québec inc.)
- Email: info@primeconstruct.ca
- Phone: (438) 229-8423
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.
Privacy Policy
Last updated: April 29, 2026
At Prime Construct, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website (primeconstruct.ca). As a Quebec-based company, we are committed to complying with the Act respecting the protection of personal information in the private sector (Law 25) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information we collect
We collect only the information necessary to provide you with high-quality renovation services. This includes:
- Contact Information: Your name, email address, and phone number.
- Project Details: Your residential address (the site of the renovation).
- Digital Information: When you visit our website, we collect technical data such as your IP address, browser type, and usage patterns via cookies and analytics tools (e.g., Google Analytics).
2. Why we collect your data
We use your information for the following business purposes:
- Estimates & Planning: To provide accurate quotes and schedule site visits.
- Permitting: To apply for required municipal building permits on your behalf.
- Project Execution: To manage timelines, coordinate trades, and complete the renovation work.
- Finance & Warranty: To process payments, manage invoices, and provide after-service warranty support.
3. How we share your information
We do not sell your personal information to third parties. We only share your data with trusted partners when necessary to fulfill our contract with you:
- Subcontractors & Specialists: We share your address and project details with plumbers, electricians, or structural engineers required for your project.
- Government Bodies: We share necessary details with municipalities to secure permits and schedule inspections.
- Service Providers: We use professional software to run our business, including:
- Project management platforms (e.g., Buildertrend)
- Accounting and invoicing software (e.g., QuickBooks)
- Digital analytics tools (e.g., Google Analytics)
4. Data security
We implement appropriate physical, technical, and administrative security measures to protect your personal information from unauthorized access, loss, or theft. This includes restricted access to files, secure digital platforms, and confidentiality obligations for our staff and subcontractors.
5. Data retention
We keep your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and warranty requirements (typically several years following project completion to ensure long-term structural accountability).
6. Your rights
Under Quebec and Canadian law, you have the following rights regarding your data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to update or correct inaccurate information.
- Deletion: You may request that we delete your data (subject to our legal and contractual retention obligations).
- Withdrawal of Consent: You may withdraw your consent for us to use your data for marketing or analytics at any time.
7. Contact our Privacy Officer
If you have questions about this policy or wish to exercise your rights, please contact our designated Privacy Officer:
- Prime Construct (9555-1792 Québec inc.)
- Email: info@primeconstruct.ca
- Phone: (438) 229-8423
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.